Legal
Privacy Policy
Last updated: April 2026 · India
1. Who we are
Oshu Logistics (“Oshu”, “we”, “us”) operates the Oshu mobile applications and website. This policy explains how we handle personal information in line with applicable laws in India.
2. Information we collect
We may collect identifiers you provide (name, phone number, email), location data when you use booking or tracking features, device and log data, payment-related metadata processed by certified partners, and KYC or vehicle documents where required for captains and compliance.
3. How we use information
We use data to provide and improve our services (matching, pricing, support), safety and fraud prevention, legal compliance, and to communicate important updates about your bookings or account.
4. Sharing
We may share limited data with service providers (hosting, maps, payments, communications) under strict agreements, and with captains or partners as needed to fulfil a booking. We do not sell your personal data.
5. Retention & security
We retain information only as long as needed for the purposes above or as required by law, and we use industry-standard safeguards. No method of transmission over the internet is 100% secure.
6. Your choices
Where applicable, you may request access, correction, or deletion of certain data, or opt out of non-essential communications, subject to legal and operational limits.
7. Cookies & similar technologies
Our website may use cookies and similar tools. See our Cookie Policy for details and choices.
8. Contact
For privacy questions, contact us via the details on our Contact page.
Related: Terms of Service · Cookie Policy · Home